Streamline all your customer conversations, automate repetitive work, and collaborate with other teams.
Swedbyte has been a Freshworks preferred certified partner since 2014, and we have helped hundreds of companies dramatically increase customer satisfaction with best-in-class customer service.
Everything you need to redefine your customer support
Customers who implement Freshdesk
start experiencing fantastic results from day one.
Freshdesk in different industries
Freshdesk is the key to high-class client support in many areas of business. Here are some examples:
Your clients need to interact with your business seamlessly and comfortably, not just buy a product and leave. Build your omnichannel support with Freshdesk.
Prevent service outages, manage deliveries and solve customer issues in time.
Boost agent productivity, manage resources according to real-time data and provide support globally.
If your service is important, you should provide around-the-clock proactive client support. Freshdesk is here to help.
Choose the best price plan for you
Prices shown for agent per month, VAT not included
WhatsApp and Telegram integrations for Freshdesk
Contact clients via convenient channels with Freshdesk.
- Instant replies
- Smart automation
- Seamless support
- Ticket prioritization
- Fast implementation
- Comfortable interface
Learn more about Freshdesk Omnichannel
Try Freshdesk Omnichannel
Freshdesk Omnichannel is a revolutionary solution combining all communication channels. You can evaluate workflow efficiency, cut costs and be in touch with clients wherever they like.
Swedbyte can help you streamline your support and satisfy your most demanding customers
Our experience from numerous helpdesk implementation projects for customers of all sizes and industries, multiplied by deep expertise in the area, will take your customer service to the next level.
User stories: the real experience of companies with Freshdesk
The best way to learn more about a product is to see it in practice. Our clients share their real-life stories of adopting and using Frehdesk to change their business for the better.
May 17, 2023
Searchanise representatives share how they use Freshdesk for customer support and why they love it so much.
November 25, 2022
We talked to Movavi’s deputy manager, support team lead and quality assurance manager to learn more about their work with Freshdesk.
October 28, 2022
Learn how eXceed manages their global support with Freshdesk
October 28, 2022
A story of Examus – an online proctoring system – and their great experience with Freshdesk