Use email, chat, phone, websites, or social media to help your customers and collaborate with your colleagues.
Automated processes and response templates will eliminate repetitive tasks so you and your teams can keep an eye on what matters.
With customizable dashboards and advanced analytics your decisions will truly be data driven.
Get help on tickets from your teammates or external partners, and work on tickets simultaneously to resolve your customers' issues faster.
Focus on your customers - allow us to help you quickly, smoothly and cost-efficiently implement the right tools for the job.
Our certified specialists will help train your support agents, ensuring adoption proceeds smoothly and productivity increases from day one.
Instead of card transfers, we're happy to arrange invoice payments (bank transfer) in your local currency at no extra cost.
Our team of developers will help you integrate Freshdesk with other software - in-house or cloud-based - and create custom apps tailored to your needs.