Support your customers via email, chat, phone, websites or social media and collaborate with your colleagues.
Automations and response templates will help you eliminate repetitive tasks and keep an eye on what matters.
With customizable dashboards and advanced analytics your decisions will be truly data driven.
Get help on tickets from your teammates or external partners, and work on tickets simultaneously to resolve your customers' issues faster.
Focus on your customers - we will help you with implementing the right tool for it. Quickly, smoothly and cost-efficiently.
Our certified specialists will help you with training your support agents to ensure best adoption and productivity from day one.
Instead of card payments, we will be happy to arrange an invoice payment (bank transfer) in your local currency at no extra costs.
Our team of developers can help you integrate Freshdesk with other software - in-house or cloud-based - and create custom apps, tailored to your needs.