Freshcaller

Looking for a a modern business phone system that requires no hardware, downloads or maintenance cost? Upgrade your current phone technology with Freshcaller today.

Swedbyte is Freshworks preferred certified partner since 2014, and we have helped dozens of companies plug-n-play their cloud PBX systems since then.

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Please contact us for more information about our Freshcaller offering in your country.

Empower your teams to achieve more

With Freshcaller your employees are always on top of things and can respond to all the opportunities with full context

Easy number management

Add your existing numbers, explore the Bring Your Own carrier option or purchase the number inside Freshcaller.

Custom Reporting

Use a pre-built report or create your own one. Schedule your reports to receive them to your inbox regularly.

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Advanced Inbound Routing Engine

In Freshcaller every inbound call scenario is handled - whether the call is received during working hours or outside of them.

Supervisor controls

Monitor every conversation, follow the most important ones and keep track of service levels and call queues.

Dozens of companies have implemented Freshcaller into their work process with the help of Swedbyte

Our certified consultants have wide experience in implementing the entire Freshworks suite and carrying out various onboarding projects for you to start the work in Freshcaller smoothly.
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Implementation

We help in tailoring Freshcaller with regards to your business needs for you to provide truly omnichannel support.

Training

Our certified specialists will help you with training your agents to ensure best adoption and productivity from day one.

Local billing

Instead of card payments, we will be happy to arrange an invoice payment (bank transfer) in your local currency at no extra costs.

Integrations

Our dev team can help you integrate Freshcaller with other software - in-house or cloud-based - and create custom apps, tailored to your needs.