Add existing numbers, explore the Bring Your Own carrier option, or purchase a number inside Freshdesk Contact Center.
Use a pre-built report or create your own. Schedule reports to regularly receive them your inbox.
In Freshdesk Contact Center every inbound call scenario is handled - whether the call is received during working hours or not.
Monitor every conversation, follow the most important ones, and keep track of service levels and call queues.
We tailor Freshdesk Contact Center to fit your business needs and provide truly omnichannel support.
With support from our certified specialists, your agents will rapidly spring into adopting and utilizing their new tools.
Instead of card transfers, we're happy to arrange invoice payments (bank transfer) in your local currency at no extra cost.
Our dev team can help integrate Freshdesk Contact Center with your other software - in-house or cloud-based - and create custom apps tailored to your needs.