Swedbyte at IV National Client Service Forum 2019 in Moscow, June 19th-21st
Before vacation season fully kicked in, Swedbyte backed by the partner - Freshworks - had participated in one of the most important client service conferences in Russia - the IV Client Service Forum 2019 that took place in Moscow on June 19th - 21st.
We were extremely happy to share the practices of excelling company's customer service by using various modern solutions - from an on-site webchat to a full-on helpdesk system. We were very pleased with the interest shown by the event attendees and are already looking to participating in the same event next year!
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