GDPR Assistant for Freshdesk
We've got your GDPR compliance covered. Too much menial work managing customer data in your Freshdesk to stay compliant? Our app will take care of this and make sure you're not violating any GDPR rules.
Install the app from Freshdesk Marketplace
All your GDPR needs in one app
GDPR Assistant covers several important areas of GDPR compliance - and stays flexible to adjust to your needs.
User Data Deletion
The app deletes user data after certain periods of time. You configure the duration for which data will be stored, including exceptions or different time periods for different groups, types, etc.
If a customer ever requires the history of your interactions, the app creates a PDF report, containing all interactions a specific person had with your organization, with a single click of a button. No more need to search, filter, and export data to reply to a data subject requests!
Right to be forgotten
With the app you can initiate complete deletion of a user and all related data from your Freshdesk account.