To allow your company to get the most out of the implementation of Google Apps, your users should be able to use the tool received without fear.
Google Apps — it’s not just email. This is a set of functional collaboration services, whose task is to increase the productivity and efficiency of the daily workflow of users. Therefore, if you want your investment in Google Apps to be paid off more quickly, it is not enough just to reconfigure the user’s email client to Google.
That’s why user training is an important part of the project for the transition to Google Apps.
Typically, trainings are conducted at the customer’s site, and are held in groups of up to 20 people. Specialists of Swedbyte conduct a short presentation, after which most of the time is devoted to directly demonstrate the operation of the services using a live example. Training ends with a question and answer session. Basic training usually lasts 1.5 — 2 hours.
Basic training covers the following topics (if necessary, content can be changed individually):